Terms & Conditions

SEATS ARE NOT GUARANTEED – Martz loading is first come first serve. Martz tickets* are open tickets, your ticket will scan on any Martz schedule earlier or later than the date and time selected with the same origin and destination. A full fare one way is valid to use any date or schedule within 90 days, full-fare round trip within 1 year and Party Fare within 30 days (Party must travel together). Big Apple and Two for NY are restricted to the following morning runs 113, 115, 119, 117, 343 or 357 with the choice of using any available return schedule on the same day that includes your originating city. Two for NY must travel together.

*Martz Casino and Curbside Tickets are reservation based and seating is guaranteed. These specials are non-refundable and non-transferrable. If you cannot make the trip on the date and time selected you will not be refunded and tickets cannot be transferred to another date.

General Information: Issuing carrier will be responsible only for transportation on its own line in accordance with tariff regulations and limitations and assumes no responsibility for any acts or omissions of others within or outside of the United States, except as imposed by law with respect to baggage. Seating aboard vehicles operated in Interstate or foreign commerce is without regard to race, color, creed or nation origin.

Unaccompanied Child Policy: Passengers under 16 or young adults traveling without State Issued Photo ID to verify age of 16 or older may be denied travel without an adult.

Interstate Baggage Liability: Liability for loss or damage to checked baggage is limited to actual value not to exceed $250 for all baggage checked on one adult ticket or $125 for child ticket. No liability is granted for personal carry-on items. All bags are subject to random search.

Excess Baggage: Martz permits 2 bags per adult and 1 bag per child may be stored underneath the coach and 1 carryon per person. Passengers will be charged an excess baggage fee of $35 for the third and fourth bag (4 maximum). It is the passenger's responsibility to have identification tags on each piece including passengers name and phone number. It is recommended to have identifiers (ribbon, sticker, etc) on common bags to avoid accidental mix-ups.

Oversize Baggage: The maximum allowable weight is 50lbs per bag, passengers exceeding this weight maximum may be charged $35 per overweight bag. Exterior dimensions over 62 inches adding length + width + height must be sent via Package Express, shipping charges will apply (average price $35 or more). Bicycles, skis, etc. must be packed in wood, canvas or other substantial container and securely fastened.

Discounted Fares: Martz offers discounts for in-person sales on full fares only (specials and commuter fares excluded). Children under 12 receive 25% off full fares with proof of age, children under 2 years can travel for free when not occupying a seat. Students with annual membership receive 25% off full fares, Senior Citizens 62 and old receive 12% off and active military with ID receive 10% off Martz full fares.

Commuter Fares: Commuter packages are for individual use only, tickets cannot be shared.

ADA Priority Seating: Seats 1, 2, 3, 4 and seating areas for ADA Wheelchair Lift (seat numbers vary by model) are pre-reserved for Passengers with a disability. Upon request, passengers may be required to transfer to another available seat

Service Animals: ADA Service Animals are welcome. The service animal is the responsibility of its owner and must be under control of its owner at all times. The service animal must ride in the bus within the customer's space. Service animals may not travel in the aisle or occupy a seat. Martz Trailways reserves the right to refuse passage to any animal that poses a threat to the health and safety of other customers or personnel.

Martz Group